Capgemini OFF Campus Drive 2022 As IT SD Specialist Engineer Role | Any Graduate & Courses | 2022-2020 Batch | 4.5 LPA Salary | Remote, India:
Capgemini Officially Announced Hiring Freshers Engineering Graduates as Below Mentioned positions.Capgemini Hiring for Service Desk Engineer. Role in Remote, India,India Software, and Services For the full time. Capgemini company is going to recruit candidates for graduates off-campus. The candidates who are completed BTech/BE / MCA in Any Specialization. in Any Specialization Graduates Engineering Graduates degree in any Streams/Branch Pass out in the Year 2022/ 2021/ 2020 Batch Eligible Only. batches are Eligible to apply.
In this article, you can easily find the Capgemini address, date of interview, eligibility details, interview syllabus, selection process, application link, and application procedure details explanation is given below.
In this article, you will get to know this drive, and also you can prefer a video that I created for your better understanding firstly understand the few points which I discussed in this video before applying.
For more such Latest new off-campus drives and for many years, internships, and free courses are updated on our website.
Capgemini 2022 Recruitment Drive For Freshers – Any Batch:
Company Name: Capgemini.
Experience: Freshers/Any
Job Title: Service Desk Engineer.
Country/Region: IN
Qualification: BTech/BE / MCA.
Branch: Any Branch or Stream Eligible.
Job Location: Remote, India.
Year of Passing: 2020 / 2021/ 2022 BatchOnly.
Stipend Details: INR ₹ 4,50,000 - 6,50,000 L.P.A.
Full-Time/Part-Time:Full-Time Employee
Application Deadline: Soon.
Job Posted: Today.
Company Profile: Summary
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
Get The Future You Want | www.Capgemini.com
About the Job For Capgemini Off-Campus Drive 2022:
Roles and Responsibilities
PFB JD for Service Desk Engineer
To ensure effectiveness and efficiency in meeting the technical troubleshooting requirements and performance tuning within Service Level commitments made to the customer within.
The main role is to provide single point of contact at offshore as a support analyst for customers IT Services and work within contracted Service Level Agreements.
The resource is expected to be technically competent in managing all areas of Service Desk.
He/she is expected to work on End to End management of incidents at Service Desk meeting the service levels defined. Below mentioned are the roles and responsibilities will be expected from the resource.
Job Details & How to Apply for Capgemini Off-Campus Drive 2022:
We are looking for self-motivated individual with experience in voice based process providing Help-desk Support (IT)
The ideal candidate should have good knowledge of technical helpdesk support functions with a minimum 2+ year of experience
Preferred qualification is B.Tech/BCA/Diploma in IT field
Should be open to a 24*7 work environment, Rotational shift with rotational weekoff
Should be available to work on Indian Holidays
Should be good in taking initiatives and responsible enough to handle pressure
Must have a good understanding of handling Service desk issues
Should possess excellent verbal & written communication, presentation skills, inter-personal skills
Experience in similar help-desk profile which involves Incident Management & technical troubleshooting in Retail domain
Job Description: for Capgemini Off-Campus Drive 2022:
Handle Incoming Calls and perform troubleshooting over call as per Knowledge Articles available and provide first time fix over calls
Handling Trouble Tickets in the form of Chat/Service Requests/Emails
Working towards meeting the defined SLAs for all metrics
Maximize customer satisfaction through effective solutions delivery
To maintain a high degree of customer service for all support queries and adhere to all service management principles
To take ownership of user problems and be proactive when dealing with user issues
